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Remote Support

Quick Assist

  1. Click the Start button.
  2. Type Quick Assist and hit Enter on your keyboard.
  3. Click Get assistance
  4. Type the six-digit code you received from the person giving assistance
  5. Click Submit
  6. Click Allow as long as the name matches the person giving assistance

 Team Viewer

  1. Go to https://get.teamviewer.com/secat and download TeamViewerQS
  2. Click Open File once downloaded.
  3. Tell the SECAT ICT Technician Your ID and Password